We've been informed by our New York datacenter staff that there will be scheduled maintenance on 08/31/2023 beginning at 12:00AM EDT and expected to end at 8:00AM EDT. During this time, our hardware will be powered off while they perform work on their electrical systems for an expected duration of 4 hours. Your services in this location will be ... Read More »
We've received alerts of random outages of our IPv4 network in our Chicago, IL. location and currently have a ticket open with our data center to investigate. We will provide updates as we get them and hope for this to be resolved soon. Thank you for your patience. RESOLVED: Our data center was able to determine the cause and mitigate the issue. ... Read More »
We are scheduling a reboot of fl2ovz04 to revert to a previous kernel version to resolve a networking issue that is impacting users randomly. We will be performing the reboot tonight (05/10/2023) at 10PM EST. We apologize for the short notice, but since this is causing network disruptions we're unable to wait to resolve this issue. COMPLETED: The ... Read More »
We've received multiple reports of IPv6 connectivity issues on the newly built OpenVZ server in our Tampa location. The fix was a simple restart of the networking service but as a result some VPSes lost their network settings and both IPv4 and IPv6 connectivity. The affected VPSes were rebooted to resolve the issue so some users experienced a 1-2 ... Read More »
