RESOLVED: Los Angeles data center offline (6/23/2022)

  • 23rd June 2022
Hello, It appears our Los Angeles data center went offline at around 1:48AM EST on 6/23/2022. The data center's website and help desk are also offline so we've reached out to them attempting to get some information but have not been successful so far. Since this appears to be widespread, we do not have an ETA for restoration of service at this ...
Continue reading

RESOLVED: IPv6 network offline in California (02/18/2022)

  • 18th February 2022
We received an alert along with tickets from clients that the IPv6 network in our Los Angeles, CA. location was not working properly. We contacted the data center and they were able to restore the BGP session making the network routable again. As a result, we restarted our network services on the VPS node and restarted each VPS to restore ...
Continue reading

RESOLVED: Network connectivity issues in Chicago datacenter (2/14/2022)

  • 14th February 2022
We've been receiving alerts about random outages on both our IPv4 and IPv6 networks in Chicago since 9:25AM EST. We've opened a ticket with our datacenter this morning shortly after the alerts started occurring and they are currently investigating the source of the issue. We will provide updates when available. UPDATE: Currently these issues do ...
Continue reading

RESOLVED: California OpenVZ node is offline (01/27/2022)

  • 27th January 2022

We have received alerts that our California OpenVZ node is offline as of 2PM EST today (01/27/2022). We have a ticket open with our datacenter to troubleshoot and possibly reboot the server if needed. We will provide updates as we get them.

RESOLVED: This was resolved 6:56PM EST on 1/27/2022

-The Secure Dragon Staff

Continue reading