We've received alerts of random outages of our IPv4 network in our Chicago, IL. location and currently have a ticket open with our data center to investigate. We will provide updates as we get them and hope for this to be resolved soon. Thank you for your patience.
RESOLVED: Our data center was able to determine the cause and mitigate the issue. Here is their report:
Chicago Network Stability
Incident Report for QuadraNet
Issue: Partial packet loss in Chicago
Time: 10:00 PM - 3:15 AM PST
Total Impact: 5h:15 minutes
Root Cause: Distributed Denial of Service (DDoS) attack
Course of Action: Mitigated the DDoS attack.
Action Plan: An internal meeting will be held between network engineers and the facility CTO to discuss the impact of the DDoS attack and enhance the mitigation process to minimize future impacts.
-The Secure Dragon Staff-
Thursday, May 18, 2023