We've received alerts of random outages of our IPv4 network in our Chicago, IL. location and currently have a ticket open with our data center to investigate. We will provide updates as we get them and hope for this to be resolved soon. Thank you for your patience.

RESOLVED: Our data center was able to determine the cause and mitigate the issue. Here is their report:

Chicago Network Stability
Incident Report for QuadraNet
Issue: Partial packet loss in Chicago

Date: 2023-05-18
Time: 10:00 PM - 3:15 AM PST
Total Impact: 5h:15 minutes

Root Cause: Distributed Denial of Service (DDoS) attack

Course of Action: Mitigated the DDoS attack.

Action Plan: An internal meeting will be held between network engineers and the facility CTO to discuss the impact of the DDoS attack and enhance the mitigation process to minimize future impacts.

-The Secure Dragon Staff-

Thursday, May 18, 2023

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