We've been experiencing intermittent issues of VPSs unable to power on so we're rebooting the server as a troubleshooting step. The server should be back online shortly.
-The Secure Dragon Staff
We will be converting our Chicago, IL. OpenVZ 6 server over to OpenVZ 7 on February 5th, 2021. E-mail sent out to clients: We are sending out this e-mail to inform you that we will be converting our OpenVZ 6 node in Chicago, IL. to a new OpenVZ 7 node which will require a small outage for your service(s) in this location. We will begin ... Read More »
We've received multiple alerts for our Atlanta location and have been informed by our data center that there was a core router failure and their networking team is working to repair the router and are setting up a replacement should the repair fail. No ETA at this time but the problem is being addressed and we will provide updates as they're ... Read More »
A hung VPS on the node had caused over 500 maintenance processes to run out of control and were unkillable causing severe lag on the server and resulting in Wyvern not functioning for certain clients. The VPS impacting this was determined and was suspended but it continued to lock all of the maintenance processes. A reboot of the server node was ... Read More »
We've received alerts that our IPv4 network is offline in our Chicago location. IPv6 is unaffected and still working. We have opened a ticket with our data center to investigage. No ETA at this time.
RESOLVED: Connectivity has been restored to our IPv4 network after 41 minutes.
-The Secure Dragon Staff
We've received alerts that our Arizona node is currently offline. We're in the process of getting the node back online which will require a fsck to check the disk for errors. It should be back online within the next 30 minutes. UPDATE: After rebooting the server it appeared to be in a healthy state and the VPSs started to power back up. Shortly ... Read More »
We've been alerted to a network outage in our New Jersey data center. We've been engaged with the data center staff and are working to get this resolved. We are awaiting updates now.
-The SecureDragon Staff
We just received this notice from our Chicago data center that there will be a brief outage tomorrow morning (7/4/2020 at 4:00AM EST): EMERGENCY NETWORK MAINTENANCE - SERVICE IMPACTINGLocation: Chicago (ORD1)Date: Saturday, June 4th 2020Start Time: 1:00AM PSTEnd Time: 3:00AM PSTExpected Outage: 30 MinutesRisk: Network connectivity while the core ... Read More »
Here is a copy of the e-mail sent to all clients in our Portland, OR. location: We're sending you this e-mail to inform you that we'll be migrating all OpenVZ VPSs in our Portland location to a new data center and converting them over to OpenVZ 7. We have decided to migrate from our current Portland, Oregon data center to a new data center in ... Read More »
We received a notice from our Atlanta, GA. data center over the weekend about a pending relocation where all of their hardware (including ours) would be relocated to a new physical data center in Atlanta. Unfortunately we were not given a time or a date and attempts to obtain this information were ineffective. Tonight we were sent an e-mail with 1 ... Read More »
Powered by WHMCompleteSolution