As per the e-mail we sent out to our clients, our Denver VPS node will be physically moved to a new location by our data center's staff. We have powered off our server to ensure there's no data loss and they have provided the following timeline: Start Date/Time: December 16th, 2019 11:00PM ESTEnd Date/Time: December 17th, 2019 5:00AM EST We will ... Read More »
We received alerts that all of the network in Atlanta is down and have tickets open with the data center to investigate the cause and resolve the issue. We're waiting to hear back from them at this time so the cause of the outage and ETA for resolution are unknown right now. We'll update this announcement as we get more information. Thank ... Read More »
We've been seeing extremely high loads on our Portland node and are working to troubleshoot the issue. We apologize for any slowness, disconnects, or reboots you may experience while we work to resolve this. RESOLVED: This has been fixed. The issue was our backup drive on the server crashed and was mounted but not responding so whenever one of ... Read More »
Currently our cPanel server's shared IP address is offline. Clients with a dedicated IP address remain online at this time but all clients who are using the shared IP are offline. We have a ticket open with the data center and they are investigating this issue. There is no ETA at this time.
-The Secure Dragon Staff
