HOW TO: Resolve "We were unable to automatically verify your address."

If you receive this error is means our Geofilter plugin was unable to lookup your address in the Google Maps database. In order to resolve this, all you need to do is update your address with the correct address in Google Map's database.

Simply search for your address using Google Maps ( and once you find the correct format, just update your address in the Client Area. Once you have updated your address to the correct one, it will verify your account and your "fraud" order(s) will be set back to "Pending" and you can complete your order.

If Google Maps does not have your correct address, please open a ticket and provide a link for us to verify your address.

If you open a ticket without following the above steps, your ticket will be closed.

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