On April 11th we received alerts of a short outage of less than 20 minutes for all services in our Denver location. The issue was resolved quickly by the data center staff and the following RFO (Reason For Outage) was provided: Below, please find our reason for outage and root cause analysis reports related to the network disruption we suffered ... Läs mer »
We received alerts that our newest storage node (fl2bkupovz03) was not functioning properly do to an error with one of the VPSs causing a status script to kick off over 75,000 processes of itself. We lost connectivity to SSH and could not login to it locally so we have issued a reboot to restore access and functionality to the server. We expect ... Läs mer »
We received a call from our Phoenix datacenter tonight to inform us of emergency maintenance that will be occurring on Sunday (2/10/2019) to resolve a power related issue. The maintenance will begin at 1:00AM EST and should be completed by 1:45AM EST. Since this is power related we will be powering off our server at 12:30AM EST to avoid data loss ... Läs mer »
We received a notice today from our current datacenter in Chicago, IL. to inform us that our hardware will be moving to a new physical location in Chicago on the 23rd of February beginning at 8PM CST. The relocation is expected to take up to 12 hours but we expect the downtime to be less than that due to the prep work they are doing before hand to ... Läs mer »
