We've received multiple alerts about our Tampa OpenVZ node experiencing random outages today and it appears to be hardware related. We are making plans to replace the entire server tomorrow evening (4/25/2023) but do not have an ETA at this time. We will send out an e-mail to all clients once the server hardware is replaced and back online.
UPDATE 11:49PM EST (4/25): The hardware replacement was completed but the server's OS is corrupted and barely functioning. At this time we are manually migrating all of the VPSs over from out OpenVZ node to one of our OpenVZ Storage nodes (using HDDs instead of SSDs) so we can re-install the OS for the OpenVZ SSD-powered node. We do not have an ETA at this time but your VPSes will be back online on the OpenVZ Storage node albeit with lower performance than normal.
UPDATE 9:57AM EST (4/26): All VPSes have been migrated to the temporary node and are online at this time. An e-mail has been sent out to all impacted clients providing an update of the situation.
UPDATE 11:33AM EST (4/29): fl2ovz04 has been rebuilt but one of the drives in the RAID is showing a predictive failure and will be swapped out later today. Once the new drive is online and there are no more hardware errors or predictive failures we will begin migrating all of the VPSes back over to the server tonight.
UPDATE 6:45PM EST (4/30): All VPSes have been migrated back to the newly rebuild fl2ovz04 node and are accessible via the Wyvern control panel at this time.
-The Secure Dragon Staff-
Monday, April 24, 2023
