Tampa, FL Packet Loss (RFO) (Aug 12th 01:15 - 01:44 GMT-7)

This morning we experience some varied ranges of packet loss in our Tampa, FL location (from 20-60% in most cases). Our data center was contacted and they identified a problem with their CORE1 router where it was not routing properly but it was still online and all of the routing services were running so CORE2 did not takeover as engineered. The ... Read More »

12th Aug 2014
Portland, OR RFO (Aug 11th 21:52 - Aug 12th 00:42 GMT-7)

On August 11th we were notified by our monitoring that our Portland, OR. location was offline. We contacted the data center and they informed us that their two transport circuits were down. The problem was resolved shortly before 1AM GMT-7 and the following information was provided upon resolution: We experienced a partial network outage around ... Read More »

12th Aug 2014
rDNS bug discovered in Wyvern.

Tonight it was brought to our attention that certain rDNS actions performed since the last Wyvern update were not executing properly and our DNS servers were not reflecting the changes made in Wyvern. We have corrected the typo but ask that all clients who have made rDNS changes since the last major Wyvern update (7/24/2014) check your rDNS ... Read More »

5th Aug 2014
New website, new Wyvern feature, new cPanel resources, and more.

Here are a few snippets from the e-mail sent out to all of our clients today:We have been radio silent for a while, and for good reason. We've been working on a new website for the past few weeks and we didn't want to make any new announcements until it was completed but now that it is, here we are!New WebsiteWe had recently hired a developer to ... Read More »

24th Jul 2014