We received an e-mail from our Tampa data center today informing us that there will be scheduled maintenance on the UPS system by the UPS manufacturer on the 23rd. No outage is expected for our clients. The specific details are outlined below:

In relation to the 8th floor UPS failure WOW Business experienced on September 12, 2015, the UPS manufacturer along with electricians and other vendors will be onsite performing a required maintenance on our 8th floor UPS system.  During this maintenance the 8th floor UPS system will need to be taken off line.  To prevent any power disruptions, we will be transferring the 8th floor Data Center power load to generator before the maintenance work begins, and will remain on generator until the maintenance has been completed.  WOW Business expects there to be no impact to Data Center client services during this maintenance.

This maintenance work is scheduled for Saturday January 23, 2016, beginning at 6AM.  We are currently estimating this work to last approximately 18 hours.

We will be monitoring our equipment closely for any issues before, during, and after the schedule maintenance. Thank you.

-The Secure Dragon Staff

Wednesday, January 13, 2016





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