We received the following e-mail from our data center in Dallas, TX: PLANNED NETWORK MAINTENANCE NOTIFICATION - SERVICE IMPACTING Location: DallasDate: Thursday, December 17th, 2015Start: 12/18/2015 @ 01:00 AM CSTEnd Time: 12/18/2015 @ 03:00 AM CSTExpected Downtime: Up to 5 minutes Description: The aggregation switch that your equipment is ... Continuare »
We received the following e-mail from our data center in Lenoir, North Carolina: Maintenance WindowStart: Saturday, December 12, 2015, 08:00 PM ESTEnd: Saturday, December 12, 2015, 10:00 PM EST Services AffectedInternet/Network Data Center Location(s):801 Main Street NW, Lenoir, NC Expected ImpactDuring the maintenance window customers may ... Continuare »
On December 9th we received alerts about our website timing out from some locations and before we could contact the data center they sent out a notice about performance issues with their network. Below is the e-mail from our data center: We are experiencing issues with our Seattle-Portland Transport circuits around 11:45PM (UTC-8) this evening, ... Continuare »
On December 9th we received alerts that our Lenoir network was offline. Upon attempting to contact the data center, we found that their whole network was offline due to a problem with their upstream providers. In short, it appears that their primary upstream provider had their fiber lines cut at the same time their backup upstream was having ... Continuare »
