We received the following e-mail from our data center in Dallas, TX: PLANNED NETWORK MAINTENANCE NOTIFICATION - SERVICE IMPACTING Location: DallasDate: Thursday, December 17th, 2015Start: 12/18/2015 @ 01:00 AM CSTEnd Time: 12/18/2015 @ 03:00 AM CSTExpected Downtime: Up to 5 minutes Description: The aggregation switch that your equipment is ... Leia mais... »
We received the following e-mail from our data center in Lenoir, North Carolina: Maintenance WindowStart: Saturday, December 12, 2015, 08:00 PM ESTEnd: Saturday, December 12, 2015, 10:00 PM EST Services AffectedInternet/Network Data Center Location(s):801 Main Street NW, Lenoir, NC Expected ImpactDuring the maintenance window customers may ... Leia mais... »
On December 9th we received alerts about our website timing out from some locations and before we could contact the data center they sent out a notice about performance issues with their network. Below is the e-mail from our data center: We are experiencing issues with our Seattle-Portland Transport circuits around 11:45PM (UTC-8) this evening, ... Leia mais... »
On December 9th we received alerts that our Lenoir network was offline. Upon attempting to contact the data center, we found that their whole network was offline due to a problem with their upstream providers. In short, it appears that their primary upstream provider had their fiber lines cut at the same time their backup upstream was having ... Leia mais... »
