This e-mail is to inform you that there will be limited support coverage on 11/27/2014 while our staff disconnect and enjoy Thanksgiving with friends and family. If you need assistance, please open a ticket in our Help Desk like normal, but be aware that response times will be longer during certain hours. As a token of our thanks, please use the ... לקריאה נוספת »
Today we experience multiple outages during a roughly 1 hour window while our Chicago data center replaced the switch in our cabinet. According to the data center this was scheduled maintenance but we received no e-mail or any other notice regarding this outage.We apologize for the disruption of service to our clients in Chicago and if you had a ... לקריאה נוספת »
Last night we noticed a severe drop in disk IO (read and write speeds) on our Weehawken, NJ OpenVZ node and are currently working with our data center to resolve this. While we wait for this to be resolved, we have disabled backups and migrations to and from this node as a precaution. If you wish to be migrated to another location, please open a ... לקריאה נוספת »
Due to a bug in Wyvern that incorrectly records the bandwidth for IPv6 addresses, we have disabled bandwidth accounting for IPv6 at this time. If you find your VPS suspended due to bandwidth overages in regards to this bug, please open a ticket with our Support department and we will get your VPS back online until the bug is fixed.We apologize for ... לקריאה נוספת »
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