Big changes to our Backup VPS plans (Storage VPSs)

Today we have made some big changes to what we recently referred to as our Backup VPSs. Here is an overview of what has changed and how it affects current clients:NamingOur Backup VPSs have been renamed to Storage VPSs and the plans no longer start with BU (for BackUp) but instead start with S (for Storage).Intended purposeThey were renamed from ... Læs mere »

3rd Dec 2014
Limited support coverage for 11/27/2014 (Thanksgiving)

This e-mail is to inform you that there will be limited support coverage on 11/27/2014 while our staff disconnect and enjoy Thanksgiving with friends and family. If you need assistance, please open a ticket in our Help Desk like normal, but be aware that response times will be longer during certain hours. As a token of our thanks, please use the ... Læs mere »

27th Nov 2014
Chicago, IL RFO (Nov 11th 20:24 - 21:23 GMT-7)

Today we experience multiple outages during a roughly 1 hour window while our Chicago data center replaced the switch in our cabinet. According to the data center this was scheduled maintenance but we received no e-mail or any other notice regarding this outage.We apologize for the disruption of service to our clients in Chicago and if you had a ... Læs mere »

12th Nov 2014
Disk performance degraded on nj1ovz01

Last night we noticed a severe drop in disk IO (read and write speeds) on our Weehawken, NJ OpenVZ node and are currently working with our data center to resolve this. While we wait for this to be resolved, we have disabled backups and migrations to and from this node as a precaution. If you wish to be migrated to another location, please open a ... Læs mere »

10th Nov 2014