Today we experienced a 63 minute outage in our Portland location that impacted all of our DDOS protected services as well as the Secure Dragon websites and VPS control panels. Below is the RFO (Reason For Outage) published by our data center: Saturday 7:25AM PST, one of our distribution switches in Portland experienced a catastrophic crash, ... Read More »
We are rebooting all of our OpenVZ nodes and cpanel01 at this time to upgrade to the latest kernels to address a new exploit that was reported yesterday. We apologize for the lack of notice but for critical security updates we do no schedule reboots for the security of our clients and our infrastructure.
-The Secure Dragon Staff
Due to quite a few tickets from clients who have attempted to pay invoices after their services were terminated, we have changed our system to not terminate services automatically until 37 days after they are due. This will give clients over a month to pay outstanding invoices in the event that they are traveling, in the hospital, unavailable for ... Read More »
We're updating the OpenVZ OS Templates at this time so some OS options might not be available. All OSs should be available by 1AM MST.
In addition to the updates, we will be adding Ubuntu 14.04 to our OS selection.
-The Secure Dragon Staff
