We received alerts at 10:09AM EST that our Tampa, FL. location was not responding. We spoke with the techs on-site and they are currently experiencing a power outage on the colocation side of the data center. We are waiting to hear back from the data center staff at this time and have no ETA.11:31AM EST - Power has been restored. We are getting ... Read More »
Hello, we are currently experiencing an issue where one of our Tampa KVM nodes (fl2backup02) is losing network connectivity at random intervals. We have been working on this issue for the past 3 hours which has required multiple reboots so far. We do not have an ETA at this time as we are still trying to determine the issue. We apologize for those ... Read More »
We just received an alert that our cPanel server in Las Vegas is offline. Upon attempting to open a ticket with our upstream provider, we found that their website and help desk are also offline so we are waiting to get more information about the outage and hope to be back online shortly.
-The Secure Dragon Staff
In the next few minutes we will be rebooting all of our nodes to patch some severe exploits that were recently announced. The exploits, known as Meltdown and Spectre, impact nearly every server built since 1995 and a reboot is required to patch the kernel. Normally we utilize KernelCare to maintain kernel security patches without requiring a ... Read More »
