Today at 1:15PM EST all of our OpenVZ 6 nodes were rebooted to apply the latest kernel that patches a newly released exploit that targets Intel processors. Normally a reboot is not required since we utilize KernelCare for rebootless kernel updates, but at the time the kernel was release no update was available and we decided to err on the side of ... Read More »
A good number of our OpenVZ nodes were hit with a kernel panic moments ago while we were prepping them for an expected kernel update to be released within the next 24 hours. We are in the process of getting all of the nodes back online now.
-The Secure Dragon Staff
Due to a recent policy change with PayPal, we've updated our Terms of Service to reflect our new Money Back Guarantee terms. We will no longer be offering full refunds after 7 days of service, instead the options will be a partial refund or account credit after 7 days. In order to avoid having different guidelines in place for different payment ... Read More »
On April 11th we received alerts of a short outage of less than 20 minutes for all services in our Denver location. The issue was resolved quickly by the data center staff and the following RFO (Reason For Outage) was provided: Below, please find our reason for outage and root cause analysis reports related to the network disruption we suffered ... Read More »
