I want to apologize for the lack of updates during the course of this maintenance but to be complately honest, there was very little to update. The temporary server took about 8 hours to build correctly due to the hardware we had available and even then, we were lucky to acheive the write speeds with the drives we were able to get working. Needless to say, the migration of our Backup VPS clients is not a quick process, even over a 1Gbps network it was still running when I woke up this morning and due to the slow write speeds of the hard drives, some other issues were encountered.

As it stands right now, here is what has been completed:

  • A temporary server was built using unused hardware and a spare blade server and all GOLD0001 clients were migrated to that server (as of this announcement, those clients are still on there while GOLD0001 is finalized and tested).
  • New server hardware is racked that will be replacing some our current FIRE000X blades (RAM and hard drives need to be added and configured from old blades when ready).
  • GOLD0001 was rebuilt using hardware RAID10 instead of software RAID5 and additional 2TB drives were added to the array. Current speeds are 5-7 times faster than previously and without any CPU overhead.
  • New hardware firewall was tested without any success (crashes due to a video driver issue... really).
  • Various network discussions with GoRACK about our future setup were conducted and we are working closely with them to ensure the best performance and stability with the least amount of downtime during the implimentation.
As you can see this is far from the tasks previously provided but we are working hard to acheive our goals outlined before and are making sure that these changes do not impact our clients at all during the process.

If you have any questions, feel free to open a ticket and we will get to it as time permits. At this time Joe has been focusing on this project as well as other critical tasks so our support response times are being impacted right now. We would like to assure you that we are reading each ticket and all critical issues are being addressed immediately while all non-emergency tickets are being handled in a timely fashion so if your ticket is marked as "On Hold" or "In Progress", that means we have read your ticket and will address it when we have a moment to spare.

We would like to apologize for those both directly and indirectly impacted by this maintenance but we thank you for your patience and understanding while we strive to building a better Secure Dragon for you, our clients.

-The Secure Dragon Staff

 



Friday, November 4, 2011





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