We have been experiencing some network issues for the past 45 minutes and are rebooting our primary router to eliminate that as the cause of these issues.
UPDATE @ 12:40AM EST - Primary router is back online. No downtime was experienced and we were only on our backup router for a few minutes.
12:48AM EST - We have failed over to our backup router and are still experiencing the network slowness. We have opened a ticket with our data center to investigate.
12:58AM EST - According to Just-Ping.com, the problem is not isolated to just us, it is displaying packet loss for other IPs in our data center. Also looking at http://www.internetpulse.net/ shows Level3 is having some issues of their own.
1:45AM EST - It appears our current traffic rates are returning to normal. Just-Ping.com is still showing 10-20% packet loss for some overseas tests, but it's a big improvement to when we checked it an hour ago. We're back on the primary router now.
7:00AM EST - We received an update from our data center that the problem was resolved. It appears another client in the data center was receiving a large amount of traffic which was maxing out one of the uplinks. This is also why some clients didn't experience any slowness as it was only impacting one of the uplink connections.
-The Secure Dragon Staff
Reede, Oktoobril 19, 2012
