Do you offer 24x7 support?

While we do not have a dedicated (or outsourced) team of support staff sitting at a PC 24 hours a day 7 days a week, we do have a small team that is eager to assist you. We have a 1 Hour Response Mission meaning our goal is to respond to your technical support ticket within 1 hour no matter what time it is. You can view all of our support guidelines here: https://securedragon.net/clients/submitticket.php

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