Today our Chicago data center experienced an outage for roughly 83 minutes. Upon receiving alerts that our network was down we contacted our data center who stated they were aware of the outage which was impacting the whole data center. At this time power has been restored and we have confirmed all of our services are back online. We are still awaiting an RFO for the outage and will update this announcement once one is received. Any clients impacted by this may open a ticket with our Billing department to receive SLA credit relating to this outage.
Outage Start: Wed Oct 04 2017 14:05:24 GMT-5.0
Outage End: Wed Oct 04 2017 15:28:34 GMT-5.0
Duration: 83 Minutes
-The Secure Dragon Staff
Wednesday, October 4, 2017
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