COMPLETE: Software upgrade on Tampa network devices (12/6/2017)

Next Wednesday at around 10PM EST we will be upgrading the software for all of our network devices in Tampa which will require a reboot. Some downtime is expected from these reboots but it should be minimal. We will provide updates via our Twitter as well as update this announcement once it is complete. Thank you.UPDATE: At 10:22PM EST all ... Continuare »

2nd Dec 2017
fl2ovz02 node crash (11/29/2017)

Shortly after midnight tonight our fl2ovz02 server crashed and needed to be rebooted. We ran a filesystem check to resolve some errors and got the server back online by 12:15AM EST. We are investigating the cause of the crash at this time.

-The Secure Dragon Staff-

29th Nov 2017
Emergency reboot of fl2backup02 (11/26/2017)

We are performing a reboot of fl2backup02 at this time to resolve a networking issue impacting our clients. The node and VPSs should be back online shortly.

-The Secure Dragon Staff

26th Nov 2017
Power outage in Chicago (10/4/2017)

Today our Chicago data center experienced an outage for roughly 83 minutes. Upon receiving alerts that our network was down we contacted our data center who stated they were aware of the outage which was impacting the whole data center. At this time power has been restored and we have confirmed all of our services are back online. We are still ... Continuare »

4th Oct 2017
Hurricane Irma Notice

As you may be aware, Secure Dragon LLC. is a Florida based company so we are directly impacted by Hurricane Irma that is slowly approaching us in the Tampa area. We've made preparations to ensure continued service to our clients but our Help Desk may experience longer than normal response times in the event power and internet is lost. Here are ... Continuare »

10th Sep 2017
Tampa Migration (Completed) - 08/31/2017

We will begin powering down our network and servers in our Tampa location shortly. During this migration support will be limited but we will make all attempts to provide updates via our Twitter as we are able to. All new orders for our Tampa location will not be provisioned until after the new network is online.5:19PM - The migration is complete ... Continuare »

31st Aug 2017
Scheduled Tampa Migration (08/31/2017)

Here is a copy of our e-mail sent out to our current clients on August 19th: You are receiving this e-mail because you have one or more services in our Tampa data center that will be impacted by an upcoming migration to a new data center. On August 31st we will be moving from our current data center (ESolutions/WoW) to a new data center less ... Continuare »

24th Aug 2017
RESOLVED: Chicago, IL. Outage (5/19/2017)

We received alerts that all of our IPs in Chicago are currently offline (both IPv4 and IPv6). We have a ticket open with the data center to investigate and resolve this. We will update this announcement with more information as we receive it.

UPDATE - All IPs are back online at this time.

-The Secure Dragon Staff

19th May 2017
Uptime Stats for 2016

Here are the uptime percentages of each of our OpenVZ nodes for 2016 based on polling by NodePing. Polling intervals were set to 1 minute and the monitors would check the availability and response of a specific port meaning that the OS was active and responding to network requests. Phoenix, Arizona 99.95% Los Angeles, ... Continuare »

7th May 2017
BitPay payment issues resolved

At this time the payment issues with BitPay should be resolved. Please let us know if you experience any issues with BitPay or any other processors. Thank you.

-The Secure Dragon Staff

20th Mar 2017

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